Gap Selling - How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price

The Challenger Sale - Taking Control of the Customer Conversation

Fanatical Prospecting - Ultimate Guide to Opening Sales Conversations, Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling

Discover Questions Get You Connected - Analysis of over 10,000 sales calls, 25 years of research & observations to verify eight discrete purposes for asking questions

SPIN Selling - (Situation, Problem, Implication, Need), based on 12 year, $1m dollar research into effective sales performance & strategy

The Complete Guide to Customer Success for SaaS Companies - Exact processes 14 SaaS companies use for Customer Success

Crossing the Chasm - Marketing and Selling Disruptive Products to Mainstream Customers

Good to Great - Why Some Companies Make the Leap and Others Don't

Measure What Matters - How Google, Bono, and the Gates Foundation Rock the World with OKRs

The Five Dysfunctions of a Team - A fictional tale to deliver some hard truths about critical business procedures

The Goal - A Process of Ongoing Improvement - An excellent novel that is very impactful on the art management thinking

Rework - Counterintuitive thinking about business plans; stop writing and start working

Mindset: The New Psychology of Success - An essential read for parents, teachers, and coaches

The Habit of Critical Thinking - Powerful Routines To Change Your Mind And Sharpen Your Thinking

Long Life Learning - Preparing for Jobs that Don't Even Exist Yet

Best CRMs for 2022 - Business Week

Best CRMs for Small Businesses 2021 - Inc. Magazine